Basic Info

  • Minimum duration of rental: 3 days
  • V.A.T. 24% (included in the price)
  • Gasoline: Paid by the renter

Fuel Policy

Option 1: Return as collected

The renter has to return the vehicle with the same level of petrol as delivered. Vehicles delivered during the night (out of office hours), have at least half tank of petrol filled. This will be enough to drive you anywhere in the island. In addition our representative will be willing to guide you to the nearest petrol station.

Option 2: Collect Full & Return Empty (upon request)

The client has to pay locally for the initial tank of fuel. The car should then be returned with the tank as empty as possible, since there is no refund for unused fuel.

Tires Damages

Non-repairable/burst tires are not covered by the insurance. If the tire is repairable the customer may repair it.

Cancellation Policy

Cancel more than 48 hours prior to pick up time

If you choose to cancel a fully prepaid reservation 48 hours prior to the rental pick up time, we will fully refund the prepaid amount. Once cancelled, we will credit you within approximately 5 business days. Credits will be applied to the same card with which you prepaid.

Cancel within 48 hours prior to pick up time

If you cancel less than 48 hours before your pick-up time 50% of the prepaid amount will be refunded.

No show

If you do not cancel the reservation prior to the time of pick-up and the rental vehicle is not picked up on the rental date, no portion of the prepaid amount will be refunded.

Terms & Conditions

AGE

The drivers must be a minimum of 21 years old for normal cars and 23 years old ,for vans 7-9 seaters.  The maximum rental age is 75 years

DRIVER’S LICENSE

Drivers must hold a valid license for at least one (1) year.

TRAFFIC VIOLATIONS AND TRAFFIC FINES  from any violation of the Greek Traffic law during rental period, is solely the renter’s responsibility. If any such administrative sanction is not disclosed to the company at the end of the rental period (contract), the violation will be charged to the renter.

ADDITIONAL DRIVERS

Maximum three (3) drivers including the main driver are allowed per rental. The cost is 2 EUR/day for 2nd and 3rd driver.

ROADSIDE ASSISTANCE

24hours availiable with NO extra cost. It is recommended to contact our office directly in the following telephones:0030-2897023400,mobile 0030-6944451125

SELECTION OF PARTICULAR CAR BRAND OR MODEL

Bookings are subject to a specific car group, which usually includes several different car models with similar features. You can ask for a specific model after your booking is confirmed. We will add your model preference to your booking and we will deliver the requested model if it is available the day of your arrival. Please note that you must be prepared to collect any of the advertised vehicles within a category. In case you have a confirmed reservation for a specific car group and there is not any available car from this category, we reserve the right to deliver a vehicle of bigger category with no extra charge.

KEY LOSS

The customer is liable for all costs to replace keys which have been lost or damaged, the cost of retrieval of keys which have been locked inside a vehicle.

RENTAL EXTENSION

If you have already picked up your vehicle and wish to keep it longer, you must contact our company and check if the car is available. We have the right to deny the extension of the rental if the car is already booked. Please note that a customer is not allowed to bring the car later than the agreed return time without having taken permission (having extended the rental) from our company since there is not any insurance coverage after the return time of the car.

ACCIDENT

In case of an accident, the renter must contact our company immediately via our  telephones  in order to receive instructions on how to handle the situation. You are not allowed to leave the incident place without reporting the accident. If you cannot contact our company, you should contact directly the police. If the renter fails to provide the report to our company then he is obliged to pay for repairing costs of any damage caused to the rental vehicle. If the driver or one of the passengers is injured you should also inform police/ambulance. If by any chance the other involved party leaves the accident place, take a photo or write down the plate number. We will also call our insurance partner for an accident report. It is prohibited to drive under alcohol influence and disobey traffic rules.

Use of Car

All insurance coverings & waivers are valid provided that the renter has complied with all terms & conditions. The renter is obliged to pay for repairing costs of any damage caused to the rental vehicle if the use of the car is not proper, as below:
The vehicle is operated on any unauthorized road, non-asphalt road, dirt road or off-road (eg. Balos!!!! 500€ penalty!!!!). The renter violates traffic rules (eg. road/STOP signs, speed limits, road direction, U-turns). The renter violates parking rules. The renter ignores any unnoticed accident or damage to the vehicle. The vehicle is operated in any race, speed test, rally or contest or the vehicle is used for the purpose of reward (taxi or courier service). The vehicle is driven by any person disqualified from holding or has never held a driver’s license appropriate for that vehicle or is not a registered driver in the rental agreement. The driver of the vehicle is under the influence of alcohol or any drug that affects his ability to drive the vehicle. The vehicle is operated outside of the hire or any agreed extension of that term. The vehicle is willfully or recklessly damaged by the renter (note: burning out a clutch, sitting/standing on the bonnet/boot/roof of the vehicle, damages to the vehicle interior).

Vehicle Condition

Vehicle must be returned in the same condition (normal wear and tear excepted) as when rented. it is the responsibility of the customer to ensure that the vehicle is thoroughly checked prior to taking custody of the vehicle. In case that the renter is not satisfied with the car, he must inform immediately the station to arrange to change it.

Loss or damage to the interior of the vehicle and damages by weather conditions due to customer’s negligence are not covered by the insurance. The renter becomes liable for all costs incurred.

Animals in Our Vehicles

We request that no animals are transported in our vehicles unless contained.